How Do I Add a User to DistroKid?

DistroKid is a well-known music distribution platform that offers artists the ability to distribute their music to various digital streaming platforms. One of the useful features DistroKid offers is the ability to add users to your account, allowing collaborators or team members to access your DistroKid account. Whether adding a manager, band mate, or external collaborator, we’ll guide you through the steps to add a user effectively. Additionally, we'll cover how to contact DistroKid support if you encounter any issues.

Steps to Add a User to DistroKid

To add a user to your DistroKid account, you'll need to follow a straightforward process. Here's how:

1. Log in to your DistroKid account: Visit the DistroKid website and log in with your credentials.
2. Navigate to the "Account Settings": Once logged in, click on your profile picture or username at the top right corner of the dashboard, and select "Account Settings" from the dropdown menu.
3. Find the "Add User" option: Within the Account Settings, locate the section where you can manage team members or users. This is typically labeled as "User Management" or "Team Members".
4. Enter the user details: Click on "Add User" and fill in the required information, such as the user's email address and role. Choose the appropriate access level for the user, whether it be admin, manager, or another role provided by DistroKid.
5. Send the invitation: After entering the necessary details, send an invitation to the user. They will receive an email with instructions on how to join your DistroKid account.
6. Confirm the addition: Once the user accepts the invitation, they will be added to your DistroKid account, and you can manage their permissions and access as needed.

Troubleshooting: Common Issues & DistroKid Support Email

If you encounter any issues while trying to add a user to your DistroKid account, contacting support may be necessary. Whether you're facing technical difficulties, permission errors, or other problems, DistroKid's support team is available to assist.

Contacting DistroKid Support

To contact DistroKid support, follow these steps:

1. Visit the DistroKid website: Log in to your DistroKid account and navigate to the support section.
2. Search for the issue: Before reaching out, use the search bar to look for solutions in the help articles. DistroKid provides a comprehensive knowledge base that may have answers to your questions.
3. Submit a support request: If you can't find a solution in the help articles, submit a support request. Fill out the form with detailed information about the issue you're experiencing. The more details you provide, the easier it will be for the support team to assist you.
4. Provide your email: Ensure your email address is correctly entered so the support team can reach you. You might need to check your spam/junk folder for responses.

The official DistroKid support email for direct queries and issues is often provided once you submit a request through their support system. Corresponding directly through their support system ensures your issue is tracked and managed efficiently.

Conclusion: Efficiently Manage Users on DistroKid

Adding a user to your DistroKid account is a straightforward process that allows you to effectively manage your music distribution team. Ensure you follow the steps correctly to avoid any issues, and if problems arise, utilize DistroKid’s support features to find a resolution. By effectively managing user permissions, you can streamline your workflow and focus on creating great music.

As an alternative, if you are considering using a comprehensive platform for distribution and marketing of your music, you might want to check out SoundOn. SoundOn offers global distribution services, helping artists grow their careers by finding new fans through platforms like TikTok and exclusive partners like CapCut.