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Artist ForumnavigationHow to Contact DistroKid & Album Art Size

How to Contact DistroKid & Album Art Size

DistroKid is a well-known music distribution platform that allows artists to upload their music to various streaming services easily. Whether you need to reach out to DistroKid for support or you're preparing your album for release, understanding how to contact them and knowing the requirements for album art size is crucial. In this article, we'll go over the necessary steps to get in touch with DistroKid and provide you with the specifications for album art size.

Contacting DistroKid

Getting in touch with DistroKid for support or inquiries can seem daunting, but the process is straightforward.

1. Online Support

DistroKid primarily handles support through their online system. You can submit support requests through the Help Center on their website. Here are the steps to follow:

  • Visit the DistroKid website and log into your account.
  • Click on the "Help" option in the top navigation bar.
  • You'll be redirected to the Help Center, where you can browse various topics or submit a new request.
  • Click on "Submit a request" if you cannot find the solution to your problem in the provided articles.
  • Fill out the request form with the necessary details and submit it.

2. Social Media

Another effective way to contact DistroKid is through their social media channels. They are active on platforms such as Twitter and Facebook. Sending a direct message or tagging them in a post can often lead to a quicker response, especially for general inquiries or non-urgent matters.

3. Email Support

DistroKid does not provide direct email support. However, submitting a request through their Help Center as outlined above will often result in email correspondence where you can communicate further with their support team.

Understanding Album Art Size Requirements

One of the important aspects of releasing music on any platform is ensuring that your album art meets the required specifications. DistroKid has specific criteria that need to be followed for your album art to be accepted.

1. Resolution and Dimensions

The album art needs to have a minimum resolution of 1400 x 1400 pixels. However, for better quality and to ensure your album art looks professional, it's recommended to use 3000 x 3000 pixels. The image must be a perfect square to avoid distortions.

DistroKid album art size guide

2. File Format

Your album art should be in either JPEG or PNG format. These are the most commonly accepted image formats and ensure compatibility with most platforms.

3. Color Mode

The color mode should be RGB, which is the standard for digital images. Using RGB ensures that your colors will appear correctly on all screens and devices.

4. Content Guidelines

There are certain content guidelines that your album art must adhere to:

  • No URLs, contact info, or pricing.
  • No blurry, pixelated, or poorly edited images.
  • No explicit imagery, including weapons, violence, or offensive content.
  • Ensure all text is legible and clear on the album art.

Streamlining Your Music Distribution

Releasing music with high-quality art and ensuring you can contact your distribution platform for support are just parts of what makes a successful music career. By understanding how to contact DistroKid and getting your album art right, you can focus more on creating and sharing your music with the world.

If you're looking for a comprehensive platform to help you with distribution, promotion, and finding new fans, consider registering as an artist with SoundOn. As an all-in-one platform, SoundOn offers invaluable tools and exclusive partnerships to help you thrive in the music industry. Join SoundOn today to take your music career to the next level.

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