How to Contact DistroKid and Payment Schedule?
As an artist looking to get your music distributed, it's important to understand how the distribution platform handles support and payments. In this article, we will explore how you can contact DistroKid, and also shed some light on when they pay their artists.
Understanding DistroKid
DistroKid is one of the well-known music distribution platforms in the industry. Artists can upload their music and have it available on various digital streaming platforms like Spotify, Apple Music, and Amazon Music, among others. But if you're a DistroKid user, you might be wondering, “How do I contact DistroKid?” and “When does DistroKid pay?”. Let's dive into these topics.
How to Contact DistroKid?
Unfortunately, DistroKid does not offer a direct phone line for customer support, nor do they have a published contact phone number. This can be quite frustrating if you are used to resolving issues via phone calls. However, DistroKid does provide a comprehensive help center and an active customer support team accessible through their website.
To contact DistroKid support, you should follow these steps:
- Visit the DistroKid Contact Support Page.
- Log into your account if you haven’t already. You will need to log in to access the contact form.
- Browse the Help Center first. They have a comprehensive FAQ section that covers many common issues.
- If you cannot find the solution to your problem, use the contact form to submit your query. Be as detailed as possible to speed up the resolution process.
Alternatively, you can also reach out to them through their social media channels on platforms like Twitter and Facebook. While it’s not the same as a direct support number, these methods are designed to handle your issues as efficiently as possible.
When Does DistroKid Pay?
Payments are a critical aspect for any artist using a distribution platform. You want to be sure about when you can expect your earnings. Here is how DistroKid handles payments:
DistroKid pays out the earnings you make from the digital streaming platforms such as Spotify, iTunes, and other services. So, when exactly does DistroKid pay its artists? Here’s what you need to know:
Monthly Payouts
DistroKid provides monthly payouts to its artists. Payments are typically processed on the 15th of every month. However, it’s important to note that there is a delay from when your music is streamed or purchased to when you see the payments in your bank account. This is because the streaming services themselves take some time to report and transfer the earnings to DistroKid.
Payment Threshold
There are no minimum payment thresholds with DistroKid. This means that regardless of the amount you've earned, you can request a payout without waiting to accumulate a certain amount. This is beneficial for artists at every level, including those who are just starting and may have lower earnings initially.
Payment Methods
DistroKid offers various payment methods so you can choose the one that suits you best. The most common methods include:
- Bank Transfer: You can receive your earnings directly into your bank account.
- PayPal: Earnings can be transferred to your PayPal account for easy access.
To set up your payment method, log into your DistroKid account, go to your settings, and enter the required information for your chosen method.
Conclusion
While DistroKid does not offer a direct phone number for contact, their help center and ticketing system provide a robust and efficient way to resolve most issues. Understanding their customer support options and knowing when and how you will get paid can help you manage your music career more effectively. If you’re looking for a comprehensive music distribution service that offers excellent support and timely payments, DistroKid is indeed a solid choice. You might also want to explore other platforms like SoundOn for a competitive edge in music distribution. Remember, staying informed about your distribution platform’s policies will empower you to make the best decisions for your burgeoning musical career.
