Is DistroKid good for music distribution?

If you are an independent artist looking to get your music heard across all major streaming platforms, you've probably come across DistroKid. It's one of the more popular music distribution services today, but is DistroKid good for your needs? And how do you get in touch with their customer service? In this article, we will dive deep into DistroKid's features, the pros and cons, and provide information on reaching their customer service team.

What is DistroKid?

DistroKid is a digital music distribution service that helps musicians and bands get their music onto streaming platforms like Spotify, Apple Music, and Amazon Music. Launched in 2013, DistroKid has positioned itself as an affordable option for independent artists to distribute their music worldwide quickly and efficiently. Unlike many competitors, which might charge per release or take a commission, DistroKid charges an annual fee for unlimited uploads.

Advantages of Using DistroKid

Affordable Pricing

One of the significant advantages of DistroKid is its price point. With plans starting at $19.99 per year for unlimited uploads, it's an attractive option for artists who want to release multiple tracks or albums without worrying about additional costs.

Speed of Distribution

DistroKid is known for its fast turnaround times for getting music onto streaming platforms. Typically, your tracks can be live on Spotify and other major services within a few days, sometimes even faster.

Unlimited Uploads

For artists with a prolific output, the ability to upload unlimited tracks for a single annual fee is a significant benefit. It allows artists to experiment and release music as often as they like without incurring additional fees.

Additional Features

DistroKid offers several additional features that can be beneficial to artists, such as automatic revenue splits, which allow you to split earnings with collaborators automatically, and hyperfollow pages that help you build a pre-save campaign for your upcoming releases.

Downsides to Consider

Lack of Direct Customer Service

One of the common complaints about DistroKid is the lack of direct customer service options. There is no public customer service number listed, which can be frustrating if you encounter issues with your distribution. While they do offer customer support through email, response times can sometimes be slow.

Basic Plan Limitations

While the basic plan is affordable, it does come with some limitations. For instance, certain features like store maximizer and Shazam & iPhone Siri inclusion are only available in the higher-tier plans. This means that to get the most out of DistroKid's services, you may need to opt for a more expensive plan.

How to Contact DistroKid Customer Service

As mentioned, DistroKid does not provide a direct customer service number. However, here are some ways you can reach out to their support team:

• Email Support: The primary way to contact DistroKid's support team is via email. You can submit a request through the Help Center on their website, and they will get back to you as soon as possible.
• Help Center: DistroKid's Help Center is also a valuable resource for finding answers to common questions and troubleshooting issues on your own. It features FAQs, guides, and detailed articles on various topics.
• Social Media: Sometimes, reaching out to DistroKid through their social media channels like Twitter or Facebook can yield quicker responses.

Conclusion

So, is DistroKid good for music distribution? It certainly has its advantages, especially for independent artists looking for an affordable and efficient way to get their music on all major streaming platforms. The unlimited uploads and additional features make it a compelling option. However, the lack of direct customer service and some limitations on the basic plan are factors to consider before committing.

If you're looking for an alternative that provides robust support and additional opportunities to grow your fanbase, consider registering with SoundOn. SoundOn not only distributes your music globally but also connects you with exclusive partners like TikTok and CapCut to help you build a thriving music career.

In the end, every artist's needs are unique, so weigh the pros and cons carefully to determine if DistroKid or another service is the right fit for you.