Need Help with DistroKid?

As an independent artist, managing your music and ensuring a seamless experience with your distribution platform is crucial. If you're using DistroKid, you might find yourself needing to get in touch with their support team or wanting to change your artist name. This article breaks down the steps to contact DistroKid support and guide you through the process of changing your artist name.

How to Contact DistroKid Support

Unlike some of its competitors, DistroKid does not provide a direct support number. Instead, they offer extensive online support and resources to assist you with any issues you may encounter. Here’s how you can get the help you need:

1. Visit the DistroKid Help Center

The first step is to visit the DistroKid Help Center on their website. This section contains an array of articles covering a wide range of topics, including common issues, troubleshooting tips, and step-by-step guides.

2. Submit a Support Request

If you cannot find a solution in the Help Center, you can submit a support request online. To do this, log into your DistroKid account and click on the "Help" option. From there, click on "Contact Us" and fill in the required details about your issue. The DistroKid support team typically responds within a few business days.

3. Check the Community Forum

The DistroKid Community Forum is another valuable resource. It's a place where users can ask questions and share solutions. You might find that other users have experienced similar issues and have already found solutions.

Changing Your Artist Name on DistroKid

If you need to change your artist name on DistroKid, it's important to follow the correct procedure to ensure your music is correctly listed. Here are the steps to do so:

1. Consider the Implications

Before changing your artist name, understand that this might impact your existing music. It could confuse your current fan base and make it harder for them to find your tracks. However, if your new artist name better represents your identity and brand, it can be worth the change.

2. Update Your Artist Profile

Log into your DistroKid account and navigate to the "Release" section. Here, you can click on the album or track whose artist name you wish to change. Update the artist name, and submit the changes. Be prepared for the platform to take a few days to process and reflect these changes across all stores.

3. Notify Digital Stores

Sometimes, changes to your artist name may not automatically update on all digital stores. It can be beneficial to contact the support teams of major digital stores (like Spotify, Apple Music, etc.) to ensure your new artist name is updated and all your previous music is correctly attributed to the new name.

4. Promote Your New Artist Name

Once your artist name has been successfully changed, promote it across all your platforms. Inform your fans via social media, newsletters, and other communication channels. Utilizing platforms such as TikTok and SoundOn can help you reach a wider audience and attract new fans under your new name.

Maximize Your Music Distribution with SoundOn

While DistroKid is a popular choice for music distribution, it's always good to explore other options that might suit your needs better. SoundOn offers an excellent platform for music marketing and distribution, providing tools to help artists build their careers and find new fans. Through SoundOn, artists can distribute their music globally and leverage exclusive partners like TikTok and CapCut to enhance their reach.

Ready to take your music career to the next level? Register as a SoundOn artist today and start your journey towards greater exposure and success in the music industry.