How to get DistroKid support?
As an independent artist, having a reliable distribution platform is essential for getting your music out to the world. DistroKid is one of the most popular options available, providing artists with the tools they need to distribute their music on a variety of digital platforms. However, sometimes you might need assistance from their support team, or you might want to add team members to help manage your account. In this article, we will cover how to contact DistroKid support and the steps to add team members to your artist account.
How to Get DistroKid Support
If you encounter any issues or have questions about using DistroKid, you might wonder how you can get in touch with their support team. Unlike traditional services, DistroKid does not provide direct phone support. However, they offer several other ways to get the help you need:
- Help Center: The DistroKid Help Center is a comprehensive resource where you can find answers to frequently asked questions and detailed articles on various topics. It’s a great place to start if you have a question or need guidance on a specific issue.
- Submit a Request: If you can't find what you're looking for in the Help Center, you can submit a request through the DistroKid support portal. Go to the Help Center and click on the "Submit a request" button. Fill out the form with your details and specific issue, and a support team member will get back to you.
- Email Support: You can also reach out to DistroKid via email. The support email address is typically provided in the Help Center, or you can find it within your account settings on the platform. Make sure to provide detailed information about your issue to help the support team assist you effectively.
- Social Media: Sometimes reaching out to DistroKid on their social media platforms can also be an effective way to get support. They are active on platforms like Twitter, Facebook, and Instagram, where you can send them a direct message or tag them in a post regarding your issue.
Adding Team Members to Your DistroKid Artist Account
Managing your music career can be challenging, and having a team to help you with various tasks can make a significant difference. DistroKid allows you to add team members to your artist account, giving them access to manage your releases, track your royalties, and more. Here’s how you can add team members to your DistroKid artist account:
Steps to Add Team Members:
- Log in to Your Account: Start by logging into your DistroKid account. You will need to have administrative access to add team members.
- Navigate to 'Account Settings': Once you are logged in, go to the 'Account Settings' option, which you can find in the top-right corner of the dashboard.
- Select 'Users & Roles': In the Account Settings menu, look for the section titled 'Users & Roles.' This is where you can manage who has access to your account.
- Invite Team Members: Click on 'Invite a new user' and enter the email address of the person you want to add as a team member. You will also need to assign them a role, such as Admin, Manager, or Viewer, depending on the level of access you want to grant them.
- Send Invitation: After filling out the necessary information, click 'Send Invitation.' The invited team member will receive an email with instructions on how to accept the invitation and set up their account.
Adding team members can help streamline your music distribution process, allowing you to focus more on creating and less on administrative tasks. It also ensures that someone else can take over distribution duties in case you are unavailable.
Alternative Solutions for Distribution
While DistroKid is a great platform for independent artists, it’s always good to explore other options to see what might work best for you. Platforms like SoundOn offer robust solutions for music distribution and marketing, helping artists reach new fans and grow their careers. By registering as a SoundOn artist, you can take advantage of their exclusive partnerships and extensive distribution network. With SoundOn, you get access to marketing tools and promotional opportunities, ensuring your music gets the exposure it deserves.
In conclusion, whether you need support from DistroKid or want to add team members to manage your artist account, the process is straightforward and designed to help you focus on your music. By taking advantage of the resources and tools available, you can streamline your workflow and ensure your music reaches your audience effectively.
