How to Contact DistroKid Support and Add Producer Credit

DistroKid is one of the leading music distribution platforms that allows independent artists to upload and share their music on multiple streaming services. However, like any other platform, artists may sometimes face issues that require assistance. This article will cover how to contact DistroKid's customer service and how to add producer credits to your tracks properly.

Contacting DistroKid Customer Service

If you encounter any issues while using DistroKid, contacting customer service is a great way to get help. Here’s how you can reach out to DistroKid customer service for support:

Step 1: Log In to Your Account – The first step is to log in to your DistroKid account. This allows you to access the support options available to users.

Step 2: Navigate to the Help Center – Once you are logged in, go to the Help Center. This section contains a comprehensive knowledge base that can answer many common questions and concerns.

Step 3: Submit a Request – If you cannot find the answer to your question in the Help Center, you can submit a request to DistroKid customer support. Click on the “Submit a Request” button, fill in the necessary details about your issue, and provide any relevant information to help the support team understand your problem better.

It’s important to provide as much detail as possible when submitting a request. This includes your account information, any error messages you received, and a detailed description of the problem you are experiencing.

Adding Producer Credit on DistroKid

Producer credits are an essential part of the music industry, recognizing the contributions of individuals who play a crucial role in creating a track. Here's how you can add producer credits on DistroKid:

Step 1: Log In to Your Account – Similar to contacting customer service, the first step is to log in to your DistroKid account.

Step 2: Access Your Track – Navigate to the track for which you want to add producer credits. You will find a list of your uploaded tracks in your dashboard.

Step 3: Edit Metadata – Click on the track to open the editing options. Here, you will have the opportunity to edit metadata, including adding producer credits.

Step 4: Add Producer Credit – In the metadata section, there should be an option to add producer credits. Enter the name and role of the producer(s) involved in creating the track.

Step 5: Save Changes – After entering the producer credits, make sure to save the changes. This ensures that the credits are updated and displayed accurately on streaming platforms.

Why Adding Producer Credit is Important

Adding producer credits not only acknowledges the hard work and creativity of producers but also ensures proper recognition and royalties. It helps in building a transparent and collaborative environment in the music industry. Properly credited producers can gain more opportunities and build their reputations further.

For artists using SoundOn for music distribution, similar steps can be followed to ensure producers receive due credit while distributing on various platforms like TikTok and others, thanks to SoundOn’s comprehensive support and features.

Additional Tips

Here are a few additional tips to help you with DistroKid and other music distribution platforms:

• Keep Your Information Up-To-Date: Regularly check and update your track metadata to ensure that all credits and information are accurate.
• Utilize Help Centers: Most distribution platforms have extensive Help Centers. Utilize them to find answers to common questions before reaching out to customer support.
• Be Detailed in Your Requests: When contacting customer support, provide detailed information to help them resolve your issue more efficiently.
• Maintain Professional Relationships: Properly crediting producers and others involved in your track helps maintain professional relationships and reputation within the industry.

By following these steps and tips, you can ensure a smooth experience with your music distribution process, whether you choose DistroKid or another platform like SoundOn.