As a musician, getting your tracks distributed correctly and making sure they sound perfect is crucial. But what happens when you need to contact your distribution platform for support or when you need to replace the audio of a distributed work? In this article, we will discuss how to contact DistroKid customer service and the steps to replace audio of a distributed work on DistroKid.
If you are a DistroKid user, it's important to know how to reach their customer service. Unfortunately, DistroKid does not have a customer service phone number. Instead, they offer support primarily through their website. Here’s how you can get in touch with them:
While it might be frustrating not having a direct customer service number, DistroKid's support team is generally responsive and can help you resolve your issues through their online support system.
Sometimes, after distributing a track, you may realize that there's an error in the audio, or you may have an updated version of the track that you want to release. DistroKid allows you to replace the audio file of a distributed work without creating a new entry. Here's how you can do it:
Once you have uploaded the new audio file, it will go through the same review process as the original upload. This can take a few days, so be patient as the new audio is processed and distributed to all the digital streaming platforms.
When replacing the audio of a distributed work on DistroKid, keep the following tips in mind to ensure a smooth process:
While DistroKid is a popular choice for many artists, it's always good to explore other options. Platforms like SoundOn, Tunecore, CDbaby, and others offer various features and services. If you are looking for a comprehensive platform that helps with both distribution and promotion, consider SoundOn. It offers unique advantages such as TikTok integration and global distribution services which can significantly boost your music career.
In summary, while DistroKid does not provide a customer service number, their online support system can help resolve your issues. Replacing the audio of a distributed work is relatively straightforward if you follow the steps provided. Additionally, exploring other platforms like SoundOn can provide more robust support and promotion opportunities for your music career.