How to Contact Distrokid Customer Service and Invite Others

Distrokid is one of the popular music distribution platforms that allows artists to upload their music and get it onto a variety of streaming services. While its user interface is relatively simple and straightforward, there may be times when you need to reach out to their customer service for assistance or want to invite others to join and collaborate with you. This article provides an in-depth guide on how to contact Distrokid customer service and how to invite people to your Distrokid account.

Contacting Distrokid Customer Service

If you encounter any issues or have questions while using Distrokid, contacting their customer service is a viable option. While Distrokid is known for its streamlined and automated processes, there are still several ways to get the support you need.

Here are the steps to contact Distrokid customer service:

• Help Center: The first place to look for answers is Distrokid’s Help Center. This is a resourceful page on their website where you can find information on common issues, frequently asked questions, and detailed guides to using the platform.
• Submit a Request: If you can't find what you are looking for in the Help Center, you can submit a request directly to Distrokid's support team. To do this, go to the Submit a Request page. Make sure to provide accurate and detailed information about your issue to get a proper response.
• Social Media: Another way to reach out to Distrokid is through their social media channels. They are active on platforms like Twitter, Facebook, and Instagram. Sending a direct message or tagging them in a post can get their attention quickly.
• Email Support: Although Distrokid does not use emails for primary customer service, in some cases, they might get back to you through the email you have registered with.

Remember to be patient after submitting a request. The response times may vary, but their support team is generally prompt in addressing user queries.

How to Invite People to Your Distrokid Account

In addition to managing your own music distribution, Distrokid allows you to invite collaborators and members to your account. This is particularly useful if you are working with a team or have different people contributing to your music projects. Here’s a step-by-step guide on how to invite others to your Distrokid account:

1. Log In: Start by logging into your Distrokid account. Use your credentials to access your dashboard.
2. Settings: Once you’re in, navigate to the account settings. This can usually be found by clicking on your profile or the menu icon.
3. Team: Look for an option that says “Team” or “Memberships.” This is where you’ll manage your collaborators.
4. Send Invites: Click on the button that allows you to send invites. You’ll need to enter the email addresses of the people you want to invite. Make sure that the email addresses you enter are active and frequently checked by your collaborators.
5. Customize Access: Before sending the invites, customize the access permissions. You can set different levels of access depending on the role and contribution of each collaborator. Some may only need access to upload tracks, while others might require full access to your account settings.
6. Send Invites: After customizing the permissions, send the invitations. Your collaborators will receive an email with instructions on how to join your Distrokid account.

Inviting people to your Distrokid account can significantly streamline your collaboration process, making it easier for everyone involved to contribute to your projects.

Benefits of Using Distrokid

While the main focus of this article is on customer service and inviting collaborators, it’s worth mentioning some of the benefits of using Distrokid as your music distribution platform:

• Unlimited Uploads: Distrokid allows you to upload unlimited tracks for a yearly fee, providing excellent value for active music creators.
• Fast Distribution: Your music can be distributed to major streaming services such as Spotify, Apple Music, and more within hours to days, helping you reach your audience quickly.
• Revenue Collection: Distrokid collects royalties from various platforms and pays them to you, simplifying the revenue management aspect of your music career.
• Split Payments: A convenient feature for collaborations, Distrokid allows you to set up and automate royalty split payments to different contributors.

These features make Distrokid a powerful tool for artists looking to streamline their music distribution and collaboration efforts.

Conclusion

Knowing how to contact Distrokid customer service and how to invite people to your account can help you effectively manage your music distribution and collaborate seamlessly with others. Whether you are an independent artist or working with a team, these processes are essential for a smooth and productive experience. If you are yet to try out a music distribution platform, consider giving SoundOn a try and enjoy its robust features and extensive support to nurture your music career.